Frequently Asked Questions

Clear all your doubts about flight and hotel bookings on GoAiri

✈️ Air Travel Booking FAQs

  1. How can I book a flight ticket on GoAiri?
    You can book domestic or international flights on GoAiri by entering your departure, destination, travel date, and passenger details. Choose your preferred airline and proceed with secure payment.
  2. Can I book one-way, round-trip, and multi-city flights?
    Yes, GoAiri supports one-way, round-trip, and multi-city bookings on both domestic and international routes.
  3. Does GoAiri offer discounts on flight bookings?
    Absolutely. We offer promotional deals, festival discounts, and special offers for students and group travelers.
  4. How do I cancel or reschedule a flight booked through GoAiri?
    Log in to your GoAiri account, go to “My Bookings,” and use the cancellation or reschedule options. Airline-specific policies and charges will apply. Alternatively, send us an email support@goairi.com or WhatsApp/call at +91-9888098881.
  5. Will I get a refund if I cancel my flight?
    Yes, if your ticket is refundable. The refund amount depends on the airline’s policy and the time of cancellation.
  6. Can I book group travel or bulk tickets?
    Yes, for more than 10 passengers, use our group booking feature or contact our support team for custom pricing.
  7. Which airlines are available on GoAiri?
    We partner with major domestic carriers like IndiGo, SpiceJet, Air India, and international airlines such as Emirates, Qatar Airways, and more.
  8. How do I check my flight status?
    Use the "Flight Status" tool on GoAiri to check real-time departure, delay, and arrival information.
  9. Is travel insurance included with my booking?
    Travel insurance is optional. You can add it during checkout for additional coverage on cancellations, delays, or baggage loss.
  10. Can I book flights for students or senior citizens with discounts?
    Yes, GoAiri supports special fare categories. Choose “Student” or “Senior Citizen” during booking, and upload ID proof if prompted.

🏨 Hotel Booking FAQs

  1. How do I book a hotel on GoAiri?
    Enter your destination, check-in/check-out dates, and number of guests. Browse properties, filter by amenities, and confirm your stay with a secure payment.
  2. Can I cancel or modify a hotel booking?
    Yes, most hotels offer free cancellation before a certain date. Check the specific hotel’s policy before booking.
  3. Do I need to pay upfront or at the hotel?
    It depends on the hotel’s policy. Some require prepaid booking, others offer "pay at property" options.
  4. Are taxes and service charges included in the hotel price?
    Yes, GoAiri displays the final price with applicable taxes during checkout to avoid surprises.
  5. Can I book international hotels from India?
    Absolutely. GoAiri lets you book hotels globally — whether you're flying to Dubai, Canada, UK, or anywhere else.
  6. How do I request early check-in or late check-out?
    Mention your request in the “Special Requests” section while booking. Final approval is subject to hotel availability.
  7. Are there deals for long stays or corporate travelers?
    Yes. We offer special rates for long stays, business travel, and corporate accounts.

📞 General FAQs for GoAiri Customers

  1. Is GoAiri a secure platform for online bookings?
    Yes. GoAiri uses encrypted payment gateways and complies with industry-standard data protection policies.
  2. Can I speak to customer support if I have an issue?
    Yes. You can reach us via email at support@goairi.com or WhatsApp/call at +91-9888098881. We’re here to help 24x7.
  3. Do you offer a mobile app for booking?
    Our mobile app is coming soon! Until then, enjoy seamless booking on our mobile-friendly website.